7-11-13 Frontier restored after outage affected 20,000 customers

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MARTINSBURG – Disrupted broadband service has been restored to the Eastern Panhandle, according to Dan Page, spokesperson for Frontier Communications.

About 20,000 customers in the region were affected by Wednesday’s outage due to fiber cut about 16 miles outside Martinsburg, according to media sources.

The cut was caused by an attempted copper theft, according to reports from the site. The company doesn’t see a lot of attempted copper thefts, Page said. And, because there isn’t copper in the fiber, attempted thefts aren’t valuable endeavors.

“Fiber has very little, if any, value,” Page said. “If you sever one of those lines it creates problems.”

The company started receiving reports of service interruptions around 3:40 a.m. Wednesday, according to media sources

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