3-6-13 Storm tips: Prepare for possible power outages

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FirstEnergy and Potomac Edison spokesman Todd Meyers have offered tips for dealing with potential power outages:

  • Keep a flashlight and extra batteries on hand before the storm arrives so you do not have to go out into the storm and get them after the power goes out.
  • Have extra blankets or sleeping bags to stay warm.
  • Do not use gas stoves, kerosene heaters, or other heat sources that could cause carbon monoxide gas to build up.
  • Be careful when using candles. They are a fire hazard.
  • If you have a water well and pump, keep a supply of bottled water, and fill your bathtub up with fresh water.
  • Keep a supply of nonperishable foods that do not have to be cooked.
  • Keep a battery-powered radio with extra batteries, and listen to a local station for information on the storm.
  • Make sure there is a hard-wired telephone or a charged cell phone nearby. Mobile phones can be charged in your vehicle, and smart phones can provide access to online information.
  • If the power is out, call Potomac Edison and report it at 1-888-544-4877.
  • If you see a downed wire, immediately report it to the local utility company or local police or fire department.
  • Do not go near a downed power line, even if it looks like it is not carrying electricity, and do not try to remove trees or tree limbs from them. Make sure children and pets stay away from them.

FirstEnergy customers also can utilize a new free smartphone app to report outages and

access important information and services related to their electric accounts. The app is available

for Apple® iPhone® and Androidsmartphones. Customers can use the keyword “FirstEnergy”

to locate the apps in the online store. A new mobile website is also available to customers who

use a smartphone to visit www.firstenergycorp.com.

FirstEnergy customer call centers will be fully staffed. Customers who are without

power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click

the “Report Outage” link on www.firstenergycorp.com.

For updated information on the company’s storm preparation efforts, current outages,

FirstEnergy’s storm restoration process and tips for staying safe, customers are urged to visit the

24/7 Power Center at www.firstenergycorp.com/outages. The operating companies also will

provide updates via Twitter:

Mon Power: @MonPowerWV

Potomac Edison: @PotomacEdison

  • When operating a generator, make sure the power coming into the home is always disconnected, or the power from the generator could be sent back to the utility lines, creating a hazardous situation for utility workers.

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