9:25 p.m. Wednesday, Jan. 15:

911 service is "functioning normal," authorities report. Landline service in the parts of Hampshire County using the 492, 496 and 856 prefixes was out for about 2 hours.


Service to the Hampshire County 911 call center from 492-, 496- and 856- phone numbers is out at this time, around 8:15 p.m. on Wednesday, Jan. 15. 

The Hampshire County Sheriff's office reports that the disruption is due to a Frontier problem in the Augusta area. Service from those lines is expected to be restored by around 9:30 tonight (Wednesday, Jan. 15). 

If you can't reach 911 from one of those landlines, call on a cell phone. 

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